Choose how you want to delete your account. Both options are available in the mobile app under Settings → Account and here on the web.
What gets deleted
- Your @passagemail.com mailbox and all mail content
- Your blog (posts, media, subdomain) if you have one
- Your Weather settings, presets, satellite backups, and tracker history
- Your license(s) and account bindings
- Your blog name/slug is reserved and cannot be reissued
What is retained
- Payment records: 7 years, per tax/finance compliance law
- Hashed security logs: 1 year (IP + user-agent hashes only — no reversible PII)
Store subscriptions
If you bought a PassageMail subscription through the Apple App Store or Google Play Store, you must cancel it separately:
- Apple: support.apple.com/HT202039
- Google Play: support.google.com/googleplay/answer/7018481
Deleting your PassageMail account does not stop store billing. Store refunds are handled by Apple or Google, not by PassageMail.
Questions
Email [email protected].